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Angie EissaFounder/Senior Partner & Managing Director

EXPERIENCE

Business Borderlines

· Heading the Business Analysis Division

· Engaging in new Business Analysis Services’ Projects in Discovery and Assessment Phases.

· Working closely with Clients’ Business leaders and C-Level Executives in the Financial Services Sector in Financial and Electronic Payments Software Solutions Evaluation, Vendor’s Assessment and Selection, Scope Definitions and Requirements Elicitation Enterprise Business Architecture Formulation & Business Analysis Services.

· Business Process Analysis and Reengineering.

· On the job coaching for business analysis professionals within the financial services sector.

· Custom-tailoring of Business Analysis & Requirements Management Trainings for corporates.

· Working with Technology Directors in bringing business strategic initiatives from concept to Software Projects implementation.

· Responsible for definition of the Business Analysis processes and procedures, practice standards within organizations. IBM, Cairo Innovation Center – Program Manager & Senior Management Consultant – Financial Service

· Responsible for overlooking business requirements on the enterprise level.

· Formulate, organize and monitor inter-connected projects

· Decide on suitable strategies and objectives through closely working with Clients’ Business leaders and C-Level Executives for both the identification and fulfillment of business needs and requirements through multiple initiatives.

· Coordinate cross-project activities.

· Manage Program Cost Management

· Lead and evaluate project managers for partnering and contracted projects within the program

· Develop a Responsible for overlooking business requirements on the enterprise level.

· Formulate, organize and monitor inter-connected projects

· Decide on suitable strategies and objectives through closely working with Clients’ Business leaders and C-Level Executives for both the identification and fulfillment of business needs and requirements through multiple initiatives.

· Coordinate cross-project activities.

· Manage Program Cost Management

· Lead and evaluate project managers for partnering and contracted projects within the program

· Develop and control deadlines, budgets and activities · Apply change, risk and resource management

· Assume responsibility for the program’s people and vendors

· Assess program performance and aim to maximize ROI

· Resolve projects’ higher scope issues. · Prepare reports for program directors

· Business Process Analysis and Reengineering.

· Working with Technology Directors in bringing business strategic initiatives from concept to Software Projects implementation.

· Responsible for definition of the Business Analysis and project management processes and procedures, practice standards within organizations.

· d control deadlines, budgets and activities

· Apply change, risk and resource management

· Assume responsibility for the program’s people and vendors · Assess program performance and aim to maximize ROI

· Resolve projects’ higher scope issues.

· Prepare reports for program directors

· Business Process Analysis and Reengineering.

· Working with Technology Directors in bringing business strategic initiatives from concept to Software Projects implementation.

· Responsible for definition of the Business Analysis and project management processes and procedures, practice standards within organizations.

Fawry Banking Services & Electronic Payments-

Head of Business Modeling & Analysis Department Promoted from Delivery Manager & Strategic BA

· The focal node ensuring that all business requirements, stakeholders’ requirements, solution requirements, and transition requirements support the delivery of business value, fulfills the organization goals and objectives, and meets stakeholder needs

. · Works to build and facilitate a business architecture that leverages enterprise capabilities and efficient usage of process, and data to align these capabilities.

· Responsible for definition of the Business Analysis process and procedures, BA practice standards within the organization, the quality of the business analysis documentation and requirements specifications deliverable.

· Responsible for reviewing new projects, business needs, new requirements, and change requests and Tracking systems defects for formulation of defect-driven business needs.

· Responsible for establishment of the software delivery annual master plan.

· Works with business leaders in identifying and bringing strategic initiatives from concept to implementation and validation of benefits realization, guiding the linkage to enterprise strategic initiatives.

§ Managing the analysis, design, development, delivery and Level 3 support for Fawry Online Channels and SOF core accounts management systems. § Appointed as the lead business, data analyst & designer for Fawry Enterprise-wide cash and card-based payment transactions Reconciliation, Financial Settlement and Business Intelligence Projects.

Intercom Enterprises- Software Development Product Manager & Lead Business Analyst-

· Leading, planning and executive management of the software delivery project team for Bank Net Solution.

· Acting as single liaison with Key accounts for projects delivery.

· Defining project scope and prioritizes project requirements.

· Developing time and cost estimates, project plans, and budgets.

· Controls ongoing project costs, schedules, resources, scope, risks and collections.

· Conflict resolutions within the framework of organization, business and project objectives.

· Business consultant, integrations and business analysis SME capitalizing on domain experience, skills and external resources to continue to improve the business analysis practices within the organization.

· Assesses variances from the project plan, gathers metrics, and develops and implements changes as necessary to ensure that the project remains within specified scope and is within time, cost and quality targets.

Aria Systems- Apparel Industry specialized ERP

– Senior Software Systems Analyst/Designer –

· Business and Systems Analysis of the solution needs and proposal preparations; through functional requirements definition, GUI design, Database design of the Online Order Configurator System.

· Business Architecture, Analysis and High-Level designs for ERP customizations or functionality upgrades.

MEMBERSHIPS, ASSOCIATIONS, PART TIME CONSULTANCY & VOLUNTEER WORK

· Business Analysis Banking Consultant in Central Bank of EGYPT

– Banking monthly Compliance Reporting Package 2007- 2008

· IIBA Toronto, Canada, Volunteer – Level 1 Exam Content Writer

· Member in the Chevening AGTBE – Alumni of Great Britain in Egypt.

· Member of International Institute of Business Analysis IIBA, Toronto Canada.

· Part-time Business Analysis Trainer & Article Writer

· Business Analysis Community Volunteer Work (Study groups and Workshops) · Accredited by IREB; International Requirements Engineering Board. · Founder of Enabled Women Support Center (under establishment)

– Preventing abuse against women in Egypt.

· Academic Content Writer · Women & Memory Forum – Public Speaker

KEY ACHIVIEMENTS

· Heading the business modeling, analysis and solution design for end-to-end financial solutions composed of various integrated modules engaging tens of mega market business partners and vendors.

· Strong professional experience in requirements discovery, elicitation, analysis and business architecture of enterprise-wide business intelligence projects.

· Successful deliveries 100% of all directly managed software delivery projects.

· Successful delivery of a five-channel mega product release for the value of $ 2M. · Vendor Management for UIG providers, mobile solutions providers, payment platform international vendors.

· Establishment of corporate software delivery strategy and Products Annual Master planning.

· Conduction of independent research and competition analysis of Pioneer ERP and payment solutions functionality for Product roadmap setting and scope definition and phasing.

· Setup and maintenance of organizations Business Analysis Processes and the organization’s requirements life cycle management vault. · Establishment of organization’s business policies, procedures, scenarios and data repository.

· Preparation of Financial Solutions business and financial proposals.

· Received a recognition award from Proctor & Gamble for its functionality richness, flexibility and high usability.

· Experience in Business Analysis coaching & Training for BA professionals in Egypt.

· Subject Matter Expert for Financial Services; electronic Payments and Banking Solutions.

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