Job Description
Scope Management & Project Activities & Cost Planning
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Define the scope of the project in collaboration with stakeholders and create a single masterplan for all active projects under their direct management.
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Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project
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Determine the resources (time, money, equipment, etc) required to complete the project.
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Develop a schedule for project completion that effectively allocates the resources to the activities
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Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required
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Ensure scope creep or project objective deviations are reported and approved by management or proceeded under change management procedures.
Staffing & Implementation, Monitoring and Status reporting of Project Status
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Responsible for Project staffing SOP
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Ensure that all project staff receive an appropriate orientation to the project
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Monitor the daily project progress ensuring commitment to the planned effort and budget.
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Manage project staff according to the established policies and practices.
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Ensures that all project deliveries have undergone through the review cycles prior to client delivery
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Ensure the negative project risks are identified and an appropriate risk response strategy is formulated
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Execute the project according to the project plan
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Assess the performance of the delivery team members in each managed project.
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Ensure allocated staff are utilized according to the minimum utilization targets and within overall project budget.
Efficient Project Documentation
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Develop forms and records to document project activities
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Set up files to ensure that all project information is appropriately documented and secured on BBL’s file server RMT.
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Monitor the progress of the project and adjust as necessary to ensure the successful completion of the project
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Establish a communication schedule to update stakeholders on the progress of the project and respond to clients inquires, as needed.
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Review or delegate (ensuring completion) of the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards
Project Performance Assessment
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Responsible for calculating and reporting monthly key performance indicators pertaining to planning accuracy, team commitment, operational efficiency, quality of delivery, team members performance
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Ensure that the project deliverables are on time, within budget and at the required level of quality
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Evaluate the outcomes of the project as established during the planning phase
Project Cost Management
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Responsible for Project Cost Management, Monitoring and Analysis
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Responsible for ensuring that project overall cost does not exceed the allocated budget
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Responsible for reducing delivery/direct operational costs without adversely impacting the client experience, decisions for cost reduction should be financially analyzed and may include, for example; Staff reallocations, Project Activities re-planning, Change Management Process Initiation and Change of software used internally by BBL or used for client’s projects (if it cost is bared by BBL)
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Responsible for monthly cost reporting ensuring commitment to the budget for each project or initiative.
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Responsible for project team accurate and timely status update, effort(cost) claims.
Client Relationship Management & Client Satisfaction
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Responsible for customer communications, correspondence and status updates for managed projects.
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Responsible for prompt planning and delivery communication with the clients.
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Assess customer feedback received through regular feedback surveying processes conducted by commercial/support or management team and make necessary improvements to the project.
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Identification of project risks, recurring customer pains and working on resolution pertaining to delivery dimensions (time, quality and budget).
Required Certifications and Professional Development Qualifications
The following certifications are a must
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PMP Certification
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Prince2 -Practitioner Level